Event Info
Facilities
ATM/EFTPOS
An automatic teller machine is located at the Top Terrace.
Lost & Found
If you've lost or found something, please visit Guest Services or you can give them a call on (07) 5588 2178.
First Aid
Registered Nurses staff the First Aid Centre. Personal medical equipment and refrigerated medication can be stored here, but everyday-use items are not provided.
Stroller/Wheelchair hire
Standard strollers are available for hire at $20 per day (non-refundable, GST included). Suitable for children 6 months to 3 years, up to 15kg and under 100cm. ID required. Wheelchair hire is complimentary but limited — pre-book with Guest Services.
Electronic Lockers
Lockers are available on Top Terrace, under Main Monorail Station, adjacent to Dockside Tavern. Coin-operated lockers are available for hire with costing from $12 to $20.
Accessibility Services
Disability Services include car parking, toilets and ramps. For more information, visit our accessibility page.
Accessibility
Accessibility Guide
Guests with pre-existing medical conditions, injuries or disabilities are recommended to visit Guest Services prior to presenting to our attractions.
Sensory Guide
For more information please download our Safety and Accessibility Guide and our Attractions Sensory Guide or contact our friendly Guest Services team on (07) 5588 2178.
Contact Us
Call Us 13 33 86
Call Centre Hours: Monday to Friday - 8am - 5:30pm Saturday - 8am - 5pm Sunday - 8am - 4pm
Email Us We'd love to assist you. Please fill out the form below, and a member of our Guest Services team will reach out to you as soon as possible.
Have a question? Find answers to our frequently asked questions. Frequently Asked Questions
Send Us An Email
Have a question? Check out our FAQs, or if you can't find the answer you're looking for, email our Guest Services team below. Currently standing in line or inside the park? Head to Guest Services for faster support.
